Cemex announced that its digital platform Cemex Go, which simplifies and streamlines transactions with Cemex operations, has been adopted by upward of 25 percent of the company’s customer base worldwide since its launch in November 2017.
“Cemex Go is setting a new standard for delivering a superior customer experience in the building materials industry. We are very proud to have reached the milestone of more than 10,000 satisfied customers using Cemex Go in only seven months after its launch,” said Fernando A. González, chief executive officer of CEMEX. “We will continue leading the digital transformation in our industry by applying the latest technologies for the benefit of all our customers worldwide.”
Through Cemex Go, users can interact with the producer anytime and anywhere via multiple devices. Customers can place orders, review their history of transactions, track shipments real-time via GPS, receive instant notifications of their order status, adjust orders, and enjoy full visibility and transparency of all needed information to better manage their business.
“As a customer, it is very important to keep the kind of interaction that Cemex Go offers in terms of efficiency and speed on the spot. It is absolutely a complete solution,” said Marcela Guajardo of Blokasa, a user in Mexico.
Cemex Go is currently available in Mexico, the United States, Colombia, the United Kingdom and Germany. By the end of the year, it is expected to be available in all Cemex markets, serving approximately 45,000 customers.